Return Policy

Welcome to Biojess.shop Return Policy. We aim to ensure your satisfaction with every purchase. Please carefully review the following guidelines for returns.

1. Eligibility for Return

You may return an item purchased from Biojess.shop under the following conditions:

• The item must be unused, in its original condition, and in the original packaging.
• Return requests must be initiated within [number of days, e.g., 30 days] from the date of delivery.

2. Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at service@biojess.shop with your order number and details of the item(s) you wish to return.
• Our team will provide you with instructions on where to ship the item(s).

3. Inspection and Approval

Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria. We will then notify you of the approval or rejection of your return. If approved, a refund will be processed.

4. Refund Process

Once your return is approved, a credit will be applied to your original method of payment within [number of days, e.g., 5-10 business days].

5. Exceptions

Certain items are not eligible for return, including:

• Final sale items.
• Perishable goods.
• Personalized items.

6. Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part or a defective item.

7. Contact Us

If you have any questions or concerns about our Return Policy, please contact us at service@biojess.shop

8. Policy Changes

We reserve the right to update or modify this Return Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.

Thank you for choosing Biojess.shop. We appreciate your trust in our products and are here to assist you with a hassle-free return process.